Speaking of charm, stick-to-itiveness and making changes at work, don't underestimate yourself: or your coworkers. The powers-that-be are seemingly omnipotent, but they weren't born with your talent for organizing the masses, and they can't run the show without the cast. Keep everyone calm and come up with a battle plan for the future. In one day, you've probably already made some progress in convincing the higher-ups. Imagine what you can all do in a month.