Today, keep yourself from getting too emotional when someone ticks you off: yet again. Being cool, calm and collected is better than being frantic, hyper and loud any day of the week: but especially today. To deal with this agitator, clearly state your issue, but don't expect him or her to do anything about it. It's not about solving the problem; it's about communicating your feelings regarding this person's behavior: that will make a bigger impact.